About Us
The futon mattresses we sell are all made of the finest quality cotton batting and high density foam combination made by reputable manufacturers like GoldBond and Fibre Processing.
Phone: (917) 284-4801
Hours of Operations:
Monday through Friday 10:30 am - 7:30 pm EST
Saturday and Sunday 11:00 am - 7:30 pm EST
Shipping
Home Furnishing offers professional delivery and
installation
services at a low delivery fee which includes handling and
installation of the merchandise at customers home. We Ship within
the continental United States by FedEx, UPS. Big Apple Style Furniture New York City
Furniture Store do not collect sales tax out of New York state.
Shipping is FREE within Manhattan, Brooklyn, Queens, Bronx and
Staten Island.
Exchange Policy
If you are not 100% satisfied with your item, you have 10
days to return the item to Big Apple Style Furniture in new
condition and original packaging. You, the customer, are
responsible for return shipping. Once the merchandise is
received at our warehouse and inspected, we will refund the
purchase price (not including shipping) less a 20%
re-stocking fee. Your credit will be processed within 1
week.
We will not charge a fee on canceled orders that have not
been processed! We normally process all orders within
24
hrs.
It is important that you inspect the furniture for damages
upon delivery, if an item is found defective, we will repair
or replace it at no cost to you, If the damage is found
after the delivery service leaves, we can still repair or
replace that item but we will charge you for the delivery
service.
Mattresses are not returnable once removed from plastic bag. Mattresses that have never been removed from original bag
can be returned up to 7 days after date of delivery. There
is a 20% restocking fee that will apply for any new returned
mattress.
If due to arrangements of your home it is difficult to
maneuver a piece of furniture in narrow halls, doorways,
stairwells, etc…we cannot be responsible for damage to the
furniture, floors, or walls. We cannot be held responsible
if your order does not fit into your home. You cannot refuse
or return your order for this reason. If you have purchased
from us a special assembly package, all the furniture must
be inspected immediately upon assembly completion for
damage. Only at this time can a damage claim be filed.
It is solely the responsibility of the customer to transport
returned merchandise to the store. We can arrange a delivery
service to pickup merchandise that needs to be returned or
exchanged for an additional fee which is paid directly to
the delivery service.













